Complaints and Suggestions

you can send your complain or suggestions through filling below template and our reply will be during 4 days


  • How can I book an appointment?

    To book an appointment with your doctor, please call 0137661111 or download our application available on Android and IOS.

  • What are the outpatient operating hours?

    Outpatient working hours are daily from 9 am to 12 pm and from 4 pm to 9 pm.
    for emergency services are available 24 hours daily.
    To book your appointment, please call 0137661111

  • What is Home Care Service?

    Home care service provides the best care services under the supervision of highly qualified medical staff such as
    • Home vaccinations
    • Dispensing and delivering medicines
    • Taking blood samples
    • Home visits
    • Radiology services
    Please call the home care services number or through what’s app application on 0137661111.

  • I cannot find my medical file, What should I do?

    In case you can’t find your medical file or one of your family member’s files, please contact our team on 0137661111